Welcome to ShareASale

What Can the Merchant Development Team Help With?

The merchant development team can provide general guidance on how to use the tools and features in the UI to optimize your affiliate program on the network. Our team is also happy to discuss how you can scale your affiliate program by working with our strategic technology and influencer platform partners and networks.

Points of Contact

Merchant development

Client services

Agency development

network awards

+

employees

years' experience

m

publishers

k

advertisers

$bn

revenue in 2022

Key Resources

Best Practices Quality Resource Guide

ShareASale’s brand-new quality resource guide outlines best practices for reviewing affiliate applications, monitoring reporting, properly funding your account, activating your affiliates, and recruiting quality affiliates.

Access the guide

Publisher Opportunities Survey

Complete the Publisher Opportunities Survey to receive custom affiliate recommendations on a quarterly basis. The Publisher Opportunities survey helps the Awin Publisher Management team better understand who our merchants are interested in working with, and how to continue recruiting new and innovative affiliates based on this information.

Please note you will receive the Publisher Catalogs quarterly, not upon completing the form.

Complete the survey

Ticketing System & Help Center

While ShareASale is a self-service platform, we host tons of support articles, walkthroughs, and guides in our help center to review as you’re setting up and managing your program.

ShareASale’s support center is an all-in-one support hub designed to drive partner success. You can access the Help Center and submit a ticket within your account by selecting ‘Help’ in the upper-right corner of the page, or by visiting help.shareasale.com and navigating to ‘Submit a request’ in the upper-right corner of the page.

Visit the help center

Diagnostics Report

Our team is happy to complete a Diagnostics Check for your account after you’ve been live on the network for at least three months. We’ll provide an audit with tips and recommendations to further optimize your account. There’s a $99 fee associated with this report, and you can submit a request by going to TOOLS > Program Boost.

Request a diagnostics report

Popular Merchant Resources & Guides

Hosts helpful information and step-by-step guides including:

  • Merchant Account Overview
  • New Merchant Welcome Kit
  • ShareASale Merchant Video Tutorials
  • Merchant FAQ
  • Quarterly Merchant Newsletters
Access the guides

ShareASale YouTube Channel

Includes step-by-step verbal tutorials on how to use the available tools and features in the ShareASale UI.

Visit our YouTube channel

Network Insights & Updates

Merchant Interface 101

Check out our new Merchant UI walkthrough video here to learn about the most important aspects of your merchant account to lead your affiliate channel to success.

Partner Discovery

Leverage the Partner Discovery section in the Help Center to view a diverse range of affiliate, influencer, technology, and other partnership opportunities.

ShareASale Merchant Newsletter

Opt-in here to receive our latest network news - including product updates, strategic partnerships, industry news, and more

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