01
Accessing Your Awin Account
1. Confirm Access to Your Awin Account
If you're new to Awin (an account was created for you during the upgrade):
You must complete your account setup to access your upgraded partnerships using one of the following methods:
Option A: Via Upgrade Email
- Look for an email titled: “[Program Name] moved to Awin – sign in to keep working together.” Check your inbox and spam/junk folders.
- Click the unique link in the email to complete your Awin account setup.
- If you can’t find this email and previously had a ShareASale user with this email address, sign up for a user account via this link to access your upgraded account. Make sure to create the user account using the same email address we are contacting you on.
Option B: Via ShareASale Dashboard
- On your ShareASale account dashboard, look for the banner: “Good news! One of your active advertiser partners has started their ShareASale to Awin upgrade.”
- Click “Complete your Awin account” and follow the instructions.
If you’re an existing Awin user (you already had an account before the upgrade):
- Log in using your existing Awin username and password.
- Your upgraded advertiser partnerships should now be visible in your Awin account.
2. Activate Two-Step Verification (2SV)
2SV is required to access or update sensitive account information such as payment or tax details. Go to Account Settings > Security to activate it.
3. Complete Your Account Details
Make sure the following sections are complete and up to date:
- Publisher profile – This is visible to advertisers; make sure it accurately reflects your promotional methods
- Payment Information – Enter or update your tax details, bank info, and preferred payment frequency
- User Access – Review and manage users on your account and their permission levels
Note: Payment data on ShareASale is not transferred to Awin due to security and legal reasons.
4. Advertiser Partnerships
All eligible advertiser partnerships should have now been upgraded with the same conditions as before. Here’s what to know:
- Tracking Links: - Your existing ShareASale links will continue to track indefinitely and are now attributed to your Awin account - Look for 'sas-click' in the clickref for identification
- For new promotions, use the Awin Links & Tools to generate updated tracking links and access creatives
- You can apply to new advertiser programs directly through the Awin platform
5. Technical Setup
If applicable to your promotional setup, complete the following:
- Activate Publisher MasterTag Enable advanced tracking and conversion technologies by activating the Publisher MasterTag via your Awin interface.
- Set up required APIs Review and integrate any APIs you use with the help of the Developer Center.
Note: If you use API calls on ShareASale, you’ll need to set them up on your new account.
Optional: Download Awin App or MyAwin extension
- The Awin app offers a mobile-friendly version of the Awin platform, designed for easy access on the go.
- The MyAwin browser extension lets you create tracking links and apply to programs directly from an Awin advertiser’s website while you browse.
02
Resources & Support
FAQs
Check the Post-Upgrade FAQ for common questions.
Troubleshooting common issues
If you need support with common issues, review our ShareASale to Awin Upgrade troubleshooting guide.
Essential Awin tools & features
Use this article to understand the key terminology differences between ShareASale and Awin.
03
Preparing your ShareASale account closure
1. Ensure your payment details are accurate and up to date to ensure smooth payment.
Note: No additional payment can be processed after the last payment date of September 22, 2025.
2. Download any important reports, transaction history, or analytics data from your ShareASale account before the platform shuts down on October 6th, 2025.
3. Remove ShareASale links for advertisers who are not upgraded to Awin.
- Leave links for advertisers upgraded to Awin (these will continue to track indefinitely).
- Verify advertiser upgrade status: On the Merchant List, upgraded programs show “Upgraded to Awin” instead of the usual “Get links” button.
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